Refund policy
Last updated 23 October 2026
Beats are digital files that can't be returned once they've been downloaded, so all sales are final except in the cases below.
When we refund or fix an order
We'll replace your files or refund you if:
- You were charged but never received a download link, and we can't deliver it.
- You were charged more than once for the same order.
- The files are faulty or don't match the beat and licence you bought, and we can't replace them.
When we can't refund
- You changed your mind after the download link was sent.
- You bought the wrong beat or licence. Contact us before downloading and we'll try to help.
- Your download link expired after 5 downloads.
How to ask for a refund
Contact us within 7 days of your purchase. Tell us the email address you used at checkout, the beat you bought and what went wrong. We'll reply within 3 working days.
How refunds are paid
Approved refunds go back to the card or mobile money account you paid with, through Paystack. Depending on your bank or network, it can take up to 10 working days to show up.
Contact us
Questions about this policy or an order? Message us on WhatsApp at +233 27 721 6678 or email info@manuelmadethis.com.